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VAC - Extensive Inmates Phone Calls Options

By Elmer Richardson


The latest technology is incorporated for offering phone services to inmates of jails by VAC or Value Added Communications. This helps the inmates to keep in touch with family and friends, through a very superior quality networking and communication system to make inmate calls.

The Focus 100 is provided by VAC as an automatic way of inmate calls system which is ideal for huge institutions. They feature a voice prompt which eliminates the need of a live operator intervention which might be risky, and this helps both the caller and the called party. These are made in Spanish and English for all to understand clearly. The PIN records the inmate name and is mentioned at the start of the call, in order to eliminate possibilities of passing messages during the name recording window.

The service of VAC inmate calls includes all details of the institution, the call charge, the type of call, inmate name and so on being given to the called party, and he can exercise the option of accepting or rejecting the call or even other future calls. In case of any monitoring or recording of calls, suitable notification is also given to the called party.

All safety restrictions of the jail authorities are met with VAC inmate calls solutions as they provide recordings, search capabilities and unique reports. With the help of inmate ID controls, it is possible to add incentives for good behavior and penalties for poor behavior. The institute can also increase its revenue by allowing calls which were previously unbillable numbers.

The access is password protected too, and the jail authorities have the privilege of recording or locating details of any calls to the numbers. With the help of the playback section, any conversation can be replayed and marked and with the notes feature, additions can be made to a recorded file. They also provide protection to the inmate calls, through their attorney privilege feature, which bars the recording of inmate calls made to their lawyer.




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