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5 Online Menu Mistakes

By Edward Mcmasters


Hello there, foodies and restaurateurs! We have some observations for the aspiring restaurateurs of today. Having a really great dining place isn't enough. Potential customers need information swiftly to make decisions concerning their dining habits. They must be able to obtain knowledge of the restaurant. Restaurant knowledge is not limited to just the concrete slab, nails, wood, and paint that makes up the building; what is cooked and served is equally as important as the lighting, ambiance, and where it is served. If people don't know a great restaurant exists, they can't feasibly go there. If they unaware of what's served, they may choose to avoid giving the restaurant a try.

So what mistakes can a restaurant proprietor make regarding consumer knowledge? Here are our top five.

5) Unreadable Menus - If a menu is online and unreadable it is as bad as not having a menu available at all. Taunting hungry potential customers with the prospect of restaurant knowledge and then providing sub-par content can only anger, frustrate, and possibly infuriate them. A picture of a menu lacks the intractability of even a list of dishes. It can't grow with an ever changing menu. It cannot be searched. It can create distaste, however. If a restaurateur doesn't care enough to provide even the courtesy of legible menus, why should potential customers gamble on their meal?

4) Non-indexable Online Menus - A menu is of little use if no one can find it. What if you sat down at a restaurant and had to search the room to even find what's available? Would you come back? Consumers use search engines to locate their potential meals. If your restaurant's menu selection is not indexed by search engines, it cannot be found sufficiently quickly. Non-indexable. or difficult to index, restaurant menus will appear in a much lower ranking on search results than competing options. Lower listings are missed by casual searchers. If a restaurant does not even care about being found in the common medium of the internet, why should diners care to find them? .

3) Total Lack of Description - Dining selection names are obviously really important to have on menus, but they're not enough. The more that can be said about any individual dish, the more appetizing it can become. Describing the individual, special qualities of a dish distinguish it from all competitors. Likewise, images can seduce and entice would-be eaters in ways words can't. The more description added to a menu, the more people may be persuaded to come purchase and consume your dishes. Not to sound like a broken record, but, if a restaurant doesn't care about their dishes, why should consumers?

2) Old, Out of Date Menus - Trust is an important factor in dining preference. When menus are provided for searching, the dishes and descriptions they contain should obviously be accurate. Consumers who have selected a dish expect THAT dish, not something else. Similarly, eaters who have chosen an establishment based on a dish, expect that very specific dish to be served to them when they walk in the door. One more time: If a restaurant doesn't care about the validity of their menus, why should consumers trust them?

1) No Available Online Menu Whatsoever - If hungry consumers cannot find your place of business, they can't dine at your restaurant. Does this surprise you? Perhaps not. This point is not as elaborate as those previously mentioned. People have computers, and internet-ready smartphones that they use to plan their lives. The internet gives people life choice options. Not being an option even on the table is the very fastest way to not being in business. If restaurateurs don't want to be online, diners can't find them.




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